Shipping + Fulfillment Process Explained
Once you've crafted your perfect product and your order is submitted on our website, our team springs into action with efficiency and care. Here's how we handle your orders from packaging to shipping:
Fashionably Asked Questions
We've gathered the latest questions to help guide you through what to expect.
How is shipping calculated?
Express shipping is calculated based on dimensional weight. Please know that our shipping fees are directly linked to the weight of the items, as set by our carriers, to ensure safe and efficient delivery of your orders. When you buy more, you save more! As your wholesaler offering competitively low pricing, ordering in bulk will be your best option to save as parcels are charged by weight. Carriers charge the same price for 1 or 5 items where the heavier the parcel, the cheaper the shipping cost per KG.
Can you dropship orders to my customers directly?
This service is coming soon!
Currently, we cannot automatically dropship orders directly to your customers. Stay tuned, as this feature will be coming soon! Please subscribe to our email list to get updates on when this new service will be released.
What shipping methods are available?
To enhance your shipping experience and ensure maximum satisfaction, we encourage our customers to sign up for DHL On-Demand Delivery (ODD) and FedEx Delivery Manager. It's free to register and offers a range of benefits. For more information on how to register, please visit our DHL here and FedEx here.
How long do orders take to process and ship?
Orders submitted before 3pm EST will be shipped same-day by Express, with 3-5 business day delivery. Orders submitted after 3pm, will be processed by the next business day. Please allow 48 hours for tracking to be available.